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Comments and notifications

Items and types have a comment thread. Comments support:

  • Replies to a specific comment.
  • @Name mentions, which notify that person.
  • #code links, such as #gps_002, which link to the item.
  • Comments from components: an option on the item page that also shows comments posted on the parts inside.

Each comment shows where it came from: the web app, via email (a reply to a notification or a message to the item’s inbound address), or after QR scan (posted from the field view).

Watch an item to be notified about comments on it and parts installed in it.

The bell in the header lists your notifications. You are notified when:

Event Who
You are mentioned The mentioned person
A watched item gets a comment Watchers
An item turns faulty Watchers and admins
A part is installed in a watched item Watchers of the parent
You become an item’s custodian The new custodian
A handover is offered to you, or your item is requested The confirming side
Your handover is accepted or declined The person who started it

Admins can switch individual rules on or off in Settings. See Email.

Notifications are stored as data, not as sentences, so each person reads them in their own language.